Web Site:www.kennedy-center.org/wno
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Special Projects and Community Relations Manager

The Manager of Community Programs is primarily responsible for overseeing and coordinating all programs that connect the community with Washington National Opera.  The Manager of Community Programs will involve WNO and Kennedy Center staff, WNO affinity groups, and community partners in developing WNO programs and the opera’s audience.  S/he will manage the Women’s Committee, BravO Club, and the Board of Trustees Audience Development Committee; coordinate the annual Opera in the Outfield outreach event; identify and liaise with local groups to create meaningful events inside and outside the Kennedy Center; and research, assess, and implement community engagement initiatives.  S/he works closely with the WNO Executive Director and Artistic, Production, Marketing, Development, Education, Press, and Young Artist Program Departments as well as independently to facilitate a variety of artistic, educational, and community engagement projects.


Duties and Responsibilities:

25%    Group management: plan, manage, and facilitate the work of the Women’s Committee, BravO Club and the Audience Development Board committee by attending monthly and twice-monthly meetings for each, assisting with special events, investigating and following up on ideas and logistics, and ensuring all groups are engaged in their respective initiatives.  Work with the Executive Director to develop a strategy, goals and plans for each group.


25%    Community engagement: work with the WNO Executive Director and Marketing, Development, Education, and Press, and Young Artist Program Departments to assess current WNO community engagement programs, research industry best practices, identify possibilities for the DMV area, and develop new and revitalized community programs.  Take responsibility for initiating dialogues with community leaders and developing community partnerships with other civic, artistic, and educational institutions in the greater metropolitan area.

20%    Audience development: work with colleagues to manage and implement community engagement initiatives, such as Young Artist performances, around the metropolitan DC area.  Serve as a liaison for these activities and events. Work with the WNO Artistic Department and Press Department to create opportunities for staff and artists to make visits in the community when possible. Identify groups to attend performances and curate personalized experiences for each. Support Marketing with sales initiatives beyond normal audience development work as needed.


15%    Opera in the Outfield: engage and coordinate staff across all departments of the Kennedy Center and contacts at the Nationals to prepare for and execute WNO’s largest outreach event.


10%    Ongoing projects: coordinate the commentary program and any other projects as assigned (such as exhibits and company-wide projects)


5%      Assist other departments with WNO questions and issues as needed.




  • Incumbent must have three or more years of administrative experience, preferably in classical music and/or in special events, community programs, or audience development. 


Minimum Skills and/or Knowledge Required


  • Knowledge of opera desirable. 
  • Must have ability to manage a variety of projects simultaneously, to work independently, and to represent the WNO well in public settings and with various constituencies as may be required. 
  • Excellent communication, writing, editing, and proofreading skills as well as creativity, flexibility, diplomacy, and problem solving skills are essential. 
  • Competency with Microsoft Office is highly desirable.


The John F. Kennedy Center for the Performing Arts is a world premiere performing arts organization and our nation’s cultural center. Diversity is a critical component of our mission, vision, and values. Our staff exhibits a wide variety of perspectives and experiences which enable us to foster and strengthen an environment of diversity and inclusion.

Questions about Membership or this application? Please contact Vincent Covatto, organizational membership manager, at VCovatto@operaamerica.org or by calling 646.699.5237.
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