Web Site:www.sfopera.com
Phone:415-861-4008
Fax:415-621-7508
Facebook:www.facebook.com/sfopera
Twitter:www.twitter.com/sfopera
YouTube:www.youtube.com/user/sfoperamedia
Other Postings
POSITIONTYPE
Production Administrator & Assistant to the Managing Director: ProductionFull-Time
Human Resources GeneralistFull-Time
Accounting Clerk (Production)Full-Time
Chief Information OfficerFull-Time
Principal Giving AssociateFull-Time
Rehearsal Assistant (Part-time)Full-Time
Marketing CoordinatorFull-Time
Assistant Marketing Manager, SubscriptionsFull-Time
Donor Services Data Manager

Full-time, Exempt

PURPOSE:  To manage the Development Department’s fiscal and operational functions essential to the administration of fundraising efforts, including gift processing, acknowledgments, stewardship, and maintenance and supervision of the department’s fundraising database system.


REQUIREMENTS:

  • Bachelor’s degree from an accredited college or university including coursework in accounting principles highly desired, or equivalent work experience

  • Minimum three to five (3-5) years’ of donor database experience in a non-profit environment with proven success

  • Knowledge of: principles and practices of fundraising; financial accounting and budgeting applications; and IRS and FASB regulations regarding charitable giving

  • Outstanding and proactive solution-oriented analytical, problem solving and follow-up skills

  • Demonstrated experience in Tessitura revenue management system highly preferred. A basic understanding of relational databases is expected.

  • Proficiency in Microsoft Office applications including Excel, Word and PowerPoint; database skills desirable

  • Successful managerial experience and ability to motivate staff

  • Ability to work independently; prioritize tasks; and exercise good judgment and initiative

  • Ability to manage multiple, competing priorities successfully

  • Ability to thrive in a fast-paced, rapidly changing environment

  • Proven discretion with sensitive information

  • Ability to communicate clearly and effectively, both orally and in writing

  • Interest and knowledge in classical music and performing arts

  • Must perform the functions of the position in a safe manner

     

    ESSENTIAL JOB FUNCTIONS:

  • Manages internal and external development operating processes to assure that all aspects of development and fundraising are held to the highest standard
  • Liaises with the Finance Department for transactional fundraising elements; must understand accrual accounting fundamentals
  • Liaises with the I.S. Department for operational needs related to the development function; primary contact for fundraising database requests for specialized list creations, data and list pulls, and custom reports
  • Supervises three full-time staff responsible for Donor Services (gift processing, acknowledgment and benefit fulfillment) and some general department administrative duties
  • Oversees fundraising membership rules, structures and policies and ensures adherence thereof by staff and assists as appropriate with communication to donors
  • Oversees and ensures fundraising benefit structures, rules and policies (including creditor / creditee relationships) are created, implemented and communicated clearly to all impacted constituencies, both internal (staff) and external (donors)
  • Researches, implements and enforces the Opera’s policies and procedures for following IRS and FASB regulations regarding charitable giving, including technical advances and changes in accounting practices and laws
  • Creates, runs, and exports data as needed for internal analysis or reporting

 

SECONDARY FUNCTIONS:

  • Oversees the donor parking program – works with garage management and our box office as needed
  • Manages the process flow impact and donor communication plan of the fair market value portion of donations on special events or activities (e.g., Ring, galas)
  • Plays an integral role in fiscal- and calendar-year end departmental process management and updates.
  • Manage production through final execution of development pages in season program books.
  • Safety representative for Development Department
  • Manages orientation for new department hires
  • Performs other job-related duties as assigned

 

APPLICATION INSTRUCTIONS:

E-mail required cover letter and résumé with salary requirements directly to employment@sfopera.com or fax to (415) 551-6297.  No phone calls please.  San Francisco Opera only retains résumés that are sent in response to specific, posted job openings. 

Qualified applicants with arrest and conviction records will be considered for this position
in accordance with the San Francisco Fair Chance Ordinance. 

SAN FRANCISCO OPERA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
COMMITTED TO DIVERSITY OF STAFF 


Questions?
Questions about Membership or this application? Please contact Vincent Covatto, organizational membership manager, at VCovatto@operaamerica.org or by calling 646.699.5237.
THE ORGANIZATION EXPERIENCE OPERA RESOURCES
THE NATIONAL OPERA CENTER EVENTS FACILITIES AND SERVICES
BECOME A MEMBER SUPPORT OPERA AMERICA
RESOURCES
To have your company’s photos included in the header rotation, send photos that are at least 1200px wide and 550px tall to Webmaster@operaamerica.org. Please note that submission of photos does not guarantee inclusion.
All OPERA America facilities are handicapped accessible. The National Opera Center features ground-level entry with elevators to the venue. All spaces are wheelchair accessible, and modular seating can be arranged to accommodate wheelchair users for all programs and performances. Handicapped accessible restrooms are available on all floors.
330 Seventh Avenue, New York, NY 10001
Tel: 212.796.8620 • Fax: 212.796.8621
Info@operaamerica.org

Privacy PolicyReturns Policy
2014 Form 990FY16 Audited Financial Statement
© Copyright 1995-2017 OPERA America Inc.

Technical issue with the website? Let us know.