PURPOSE: To manage the Development Department’s fiscal and operational functions essential to the administration of fundraising efforts, including gift processing, acknowledgments, stewardship, and maintenance and supervision of the department’s fundraising database system.
Bachelor’s degree from an accredited college or university including coursework in accounting principles highly desired, or equivalent work experience
Minimum three to five (3-5) years’ of donor database experience in a non-profit environment with proven success
Knowledge of: principles and practices of fundraising; financial accounting and budgeting applications; and IRS and FASB regulations regarding charitable giving
Outstanding and proactive solution-oriented analytical, problem solving and follow-up skills
Demonstrated experience in Tessitura revenue management system highly preferred. A basic understanding of relational databases is expected.
Ability to work independently; prioritize tasks; and exercise good judgment and initiative
Ability to manage multiple, competing priorities successfully
Ability to thrive in a fast-paced, rapidly changing environment
Proven discretion with sensitive information
Ability to communicate clearly and effectively, both orally and in writing
Interest and knowledge in classical music and performing arts
Must perform the functions of the position in a safe manner
ESSENTIAL JOB FUNCTIONS:
- Manages internal and external development operating processes to assure that all aspects of development and fundraising are held to the highest standard
- Liaises with the Finance Department for transactional fundraising elements; must understand accrual accounting fundamentals
- Liaises with the I.S. Department for operational needs related to the development function; primary contact for fundraising database requests for specialized list creations, data and list pulls, and custom reports
- Supervises three full-time staff responsible for Donor Services (gift processing, acknowledgment and benefit fulfillment) and some general department administrative duties
- Oversees fundraising membership rules, structures and policies and ensures adherence thereof by staff and assists as appropriate with communication to donors
- Oversees and ensures fundraising benefit structures, rules and policies (including creditor / creditee relationships) are created, implemented and communicated clearly to all impacted constituencies, both internal (staff) and external (donors)
- Researches, implements and enforces the Opera’s policies and procedures for following IRS and FASB regulations regarding charitable giving, including technical advances and changes in accounting practices and laws
- Creates, runs, and exports data as needed for internal analysis or reporting
- Oversees the donor parking program – works with garage management and our box office as needed
- Manages the process flow impact and donor communication plan of the fair market value portion of donations on special events or activities (e.g., Ring, galas)
- Plays an integral role in fiscal- and calendar-year end departmental process management and updates.
- Manage production through final execution of development pages in season program books.
- Safety representative for Development Department
- Manages orientation for new department hires
- Performs other job-related duties as assigned
E-mail required cover letter and résumé with salary requirements directly to email@example.com or fax to (415) 551-6297. No phone calls please. San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.
Qualified applicants with arrest and conviction records will be considered for this position
in accordance with the San Francisco Fair Chance Ordinance.
SAN FRANCISCO OPERA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
COMMITTED TO DIVERSITY OF STAFF