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Engagement Programs Manager






Job Title:                                              Engagement Programs Manager

Reports to:                                           Director of Operations

FLSA Status:                                        Exempt

Supervisory Responsibility:                 Intern   


General Position Summary:

The Engagement Programs Manager is responsible for planning, implementing, and managing the community programming needs and resources for the company’s mainstage productions, site-specific productions, festival productions, galas, special events and performances, and annual programming (hereinafter referred to throughout this document as “Programs”).The Engagement Programs Manager works with the General Director and members of the staff to design, promote, execute, and evaluate Programs to extend Opera Omaha’s footprint beyond its mainstage productions. He/She leads the planning efforts and serves as the point person for all community engagement and education programs, and associated personnel.  The Engagement Programs Manager develops and deepens relationships with the people and institutions that will make these Programs successful and meaningful, and is a key staff role in the development and management of a new Community Opera Fellowship and related artists.  The Engagement Programs Manager ensures all aspects of the Programs are in adherence to established parameters and supports the artistic and financial goals of the company.  The Engagement Programs manager has the discretion to resolve or recommend for resolution unforeseen circumstances that occur during the course of the season.


Essential Functions/Major Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.


Administration and Planning

  • Maintain and develop relationships with civic, community and institutional leaders and partners to expand and enhance community and educational initiatives; helps to identify new partners.
  • With the senior management team, devise and implement a model for the company’s education and community engagement strategic priorities, and develop season schedule and staffing plan.
  • Collaborate with heads of departments to design programs and events to engage community at large; target audiences within the community include but are not limited to students, underserved constituent groups, current and potential ticket buyers, current and potential donors, sponsors, and volunteers (including Board of Directors, Advisors, Guild, etc.).
  • Participate in patron and board cultivation.
  • Lead the planning efforts for engagement programs and serve as point person for execution of programs and events as assigned.
  • Design and execute evaluation procedures for engagement programs; maintain meticulous records of outcomes (including data on participation) for archive and reporting purposes.
  • Support community partnership negotiations; Negotiate with partners as assigned.
  • Work with Director of Development and Director of Marketing to strategize engagement programs sponsorship opportunities and participate in the sponsorship solicitation process when possible/appropriate.
  • Identify and research performance venues and event locations related to engagement programming.
  • Participate in the development of the master calendar for the season and festival; Create schedules and timelines for engagement programming events.
  • Coordinate artist scheduling needs between artistic, production, marketing, and development departments.
  • Determine personnel needs for Programs, and identify candidates to fill roles.
  • Negotiate engagement personnel contracts, which may include lecturers/speakers, community partners, and artistic personnel.
  • Manage and supervise a series of direct and indirect reports, including artists, lecturers/speakers, administrators, and support staff.
  • Overall responsibility for collecting, editing, and proofing engagement programming content and personnel/biographies for the program book and other company collateral, including but not limited to newsletters, brochures, and press releases for the Programs.
  • Develop and manage engagement programs departmental budget, expenses and timelines, including processing of payment requests, and monthly income/expense updates and cash flow projections.
  • Prepare detailed long-range budget estimates for engagement programming.
  • Act as lecturer and/or facilitate public talks as needed.


Community Artists Fellowship

  • Develop partnerships with members of the Community Artist Panel and serve as liaison between the Community Artist Panel, Community Opera Fellows, and the company.
  • Identify new potential participants to join the Community Artist Panel.
  • Engage in meaningful conversations with the Community Artist Panel and other community members/institutions to identify community issues for program development.
  • Support the creation, artistic planning, and programming development.
  • With the General Director and Head of Music, participate in the selection of repertoire and devise musical programming, as needed.
  • Manage and participate in the process for auditioning and selecting Community Opera Fellows.
  • Prepare artistic music materials for artists, including identifying music editions and parts.


General Operations

  • Active participation in solving unforeseen circumstances.
  • Attend performances and events as required.
  • Oversee the inventory of engagement program equipment and materials.
  • Prepare/maintain internal records and archival media; document operations as needed.
  • With the Director of Finance and HR, fulfill insurance requirements.
  • Recommend capital expenditures and improvements.
  • Attend and participate in meetings as required.
  • Other duties as required.


Education and/or Experience:

  • Bachelors’ degree is required; advanced degree preferred
  • Minimum of five years of professional experience in a non-profit performing arts organization of similar or larger size; experience in collaborating with artists and technical staff preferred
  • Significant experience in and knowledge of public relations


    Knowledge, Skills, and Abilities:

  • Proactive and goal-focused with a high sense of accountability
  • Superior interpersonal skills with ability to communicate in a highly professional manner in person, in writing, and on-line
  • Outstanding organizational skills with a rapt attention to detail
  • Ability to manage multiple and competing deadlines
  • Willingness to assist in all aspects of the company; must be a team-player
  • Knowledge of standard opera repertory and foreign languages preferred
  • Proficiency in MS Office; the desire and ability to learn and use new technologies is required.
  • Knowledge of MS Sharepoint, HTML, Tessitura, and Publisher preferred

Interpersonal Contacts:

Opera Omaha stakeholders including but not limited to: staff, guest artists, production staff, board members, donors, customers, and press.


Job Conditions and Work Hours:

Opera Omaha is a high-energy organization with a mission that can cause this position to experience high work demands under very tight timelines. In addition, work will be required outside of normal business hours (including evenings and weekends) to support programming, performances, and other Opera Omaha initiatives. Health insurance plan is offered, salary commensurate with experience.


To Apply:

Interested candidates should email a cover letter, resume and salary requirement to Jenny Daggett, Director of Finance and Human Resources: jdaggett@operaomaha.org.  Please include "Engagement Programs Manager” in the subject line of the email.




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