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POSITIONTYPE
Grantmaking ManagerFull-Time
Customer Service AssociatePart-Time
Learning and Leadership Director
SUBMITTED DATE: 4/12/2019

Reports to: Chief Programs Officer
Department: Programs
Status: Full-time/Exempt

About the position
The Learning and Leadership Director advances OPERA America’s commitment to increasing the exchange and curation of knowledge across the field, building leadership skills and strengthening professional development programs. The Director is responsible for remaining current with relevant research from across the arts industry and translating findings into learning opportunities for members through annual conferences, forums and publications. The Director reports to the Chief Programs Officer and works closely with the President/CEO and senior staff to promote learning across the organization.

The Learning and Leadership Director will strengthen OPERA America’s relationship with staff at member companies, providing high-quality customer service. The Director will work with members of the staff and Board of Directors to achieve shared goals.

Responsibilities include, but are not limited to:
  • Develop format and content for annual conferences, managing overall session planning and related support materials, including the conference website and app.
  • Work with staff to design learning experiences for all network forums and coordinate the sharing of learning with all members.
  • Design, implement and evaluate professional development programs, including: • Leadership Intensive
    • Mentorship Program for Female Administrators
    • Workshops and webinars
  • Assist in the design and coordination of civic practice workshops and regional meetings.
  • Document and disseminate learning from OPERA America grant programs.
  • Participate in the collection and distribution of resources for OPERA America ‘hubs’ in the areas of innovation, civic practice and equity, diversity and inclusion.
  • Cultivate relationships with partner organizations, including the other national arts services organizations to share resources.
Preferred Skills
  • Experience as a full-time staff member of a producing opera organization and/or extensive experience working in opera administration.
  • Experience serving as an organizational thought leader demonstrating sustained intellectual curiosity.
  • Experience planning large-scale learning events, including the design of sessions; identifying and contracting speakers, and managing speaker and session logistics.
  • Ability to communicate complex ideas in verbal and written form across various platforms.
  • Strong analytic skills and ability to work independently.
  • Detail-oriented with ability to meet deadlines.
  • Excellent interpersonal skills.
  • Commitment to teamwork and partnerships within and outside the organization.
  • Project management experience.
  • Knowledge of Windows and Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint is required. Knowledge of CVent, Eventbrite and Formstack a plus.
Salary and Compensation
Salary commensurate with experience, expected in $70Ks. Excellent benefits package including health and dental coverage, pension, paid time off, life insurance, access to rehearsal/performance venue, and opportunities to network with opera leaders nationwide. Desired start date by May 20, 2019.

To Apply
Please send the following materials to Laura Lee Everett, chief programs officer, at Jobs@operaamerica.org:
  • Cover letter (articulating your interest in this particular position)
  • Resume (outlining your career accomplishments)
  • Writing sample (such as a programming proposal or other professional document)
OPERA America is an equal opportunity employer.

Application Deadline: May 1, 2019
No phone calls, please.

Questions?
Questions about Membership or this application? Please contact Vincent Covatto, organizational membership manager, at VCovatto@operaamerica.org or by calling 646.699.5237.
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All OPERA America facilities are handicapped accessible. The National Opera Center features ground-level entry with elevators to the venue. All spaces are wheelchair accessible, and modular seating can be arranged to accommodate wheelchair users for all programs and performances. Handicapped accessible restrooms are available on all floors.
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