Opera Conference 2025 FAQ
Have a question about Opera Conference? You’ve come to the right place. We’ve answered the most frequently asked questions on this page so you can find the answers you need.
Click the topic below or scroll through to review the full FAQ.
- Wi-Fi
- App & Sessions
- Ticket & Travel Information
- Registration & Attendance
- Health, Safety & Accessibility
- Exhibitors & Sponsors
- Daily Schedules
Can’t find the answer you need? Visit the Mezzanine Level of The Peabody Memphis Hotel to speak with a member of the conference team or call 646.580.2492.
Wi-Fi
Attendees of Opera Conference 2025 have access to free Wi-Fi in The Peabody Memphis Hotel.
How to connect:
- Make sure that your device's Wi-Fi is turned on.
- Open the Wi-Fi settings to view the available wireless networks.
- Select "Lucky Duck" and click Connect.
How do I access the conference app?
- Download the “Cvent Events” apps in the Apple or the Google Play Store.
- Search for “2025 Opera Conference — Memphis”
- Click the download icon
- Enter your name and email address you used to register for the conference.
- Verify your account with the code sent to your phone and email address.
How do I add a session to my schedule?
Once you've downloaded the app, you can begin building your conference schedule. Simply toggle to the Schedule, tap on "All Sessions," and select any sessions you'd like to attend. Certain sessions have limited capacity, so act now to secure your spot!
If you prefer to build your schedule in a web browser rather than the app, go to the Attendee Hub. To log in, enter your name and the email address you used to register for the conference; a verification code will then be sent to your phone and email address.
Is there a map of The Peabody Memphis Hotel?
Yes — you can find floor plans for The Peabody Memphis Hotel on the app and in the Attendee Hub.
Here's how to find the maps in the app:
- Open the Cvent app on your device.
- Click the menu button on the bottom right corner, indicated by 3 lines.
- Select "Floor Plans" to view conference room locations.
Here's how to find the maps on your browser:
- Visit the Cvent Attendee Hub webpage.
- Click on "Floor Plans" in the menu bar to view conference room locations.
Where is the Welcome Center?
The Mezzanine Level of The Peabody Memphis Hotel. From the lobby, take the stairs or elevator to the Mezzanine level. Then, use the stairs or ramp to go around the elevators where the Welcome Center is located.
Hours of Operation:
- Tuesday 9:00 a.m. – 5:00 p.m.
- Wednesday - Friday 8:00 a.m. – 5:00 p.m.
Where is the Exhibit Hall?
On the Mezzanine Level of The Peabody Memphis Hotel. From the lobby, take the elevator or stairs to the Mezzanine Level. Head across the building toward the Peabody Grand Ballroom. Please note: you’ll need to walk through the Exhibit Hall to access the Grand Ballroom.
Traveling to Memphis
We are excited that you will be joining us in Memphis, TN for the 2025 Opera Conference. This annual convening of opera professionals includes many identities, needs, and experiences. OPERA America has compiled a list of resources that may be useful for your time in Memphis.
Resources for how to prepare:
We encourage everyone to curate resources that are meaningful to you. Examples include:
- Preparing necessary documentation, medical records, and medication.
- Advocates for Trans Equality – Travel & Airport Security
- Tamizadat – Traveling to the US right now FAQ
- Information to support your rights:
Resources for while you’re in Memphis:
Be sure to review and/or connect with the appropriate entities ahead of your arrival if necessary. Examples include:
- Memphis Travel
- Places of worship
- Culture-affirming engagement/activities
- Medical Resources
- Disability Connection Midsouth
- NAACP Memphis Branch
- Memphis LGBTQ+ Resource Guide
- Community Legal Center
Resources for your conference experience:
You can engage in a variety of ways during the annual conference. Some things to note:
- Lactation rooms and room fridges are available upon request
- Please be aware that the Peabody Hotel does not offer a gender-neutral restroom.
- This year, OPERA America is presenting a Rest and Wellness space for conference attendees hosted by Vital Opera and the Racial Justice Opera Network. Inspired by the work of Tricia Hersey, this space offers quiet moments to rest and dream amid the conference schedule.
- Connect with colleagues and make plans to spend time together during and after the conference. Easy connections include:
- Professional networks
- Affinity networks
- Be bold and greet the people who inspire you!
Ticket Pick Up for Performances
Tickets to all performances can be purchased when registering for the conference. Participants are encouraged to buy through the registration system in order to add performances to their app event schedule.
Please note that tickets are limited and may sell out. Tickets will only be on sale through the registration system through May 5.
Tickets for the New Works Showcase will be available for pick up at Opera Memphis' Exhibit Hall Table (Table #3) in the Exhibit Hall (Mezzanine Level) at The Peabody Memphis Hotel during the Exhibit Hall hours. If you are unable to pick up your ticket in advance or lose your ticket, please visit the box office at the venue when you arrive for the show.
Tickets for La Calisto will be available for pick up at Opera Memphis' Exhibit Hall Table (Table #3) in the Exhibit Hall (Mezzanine Level) at The Peabody Memphis Hotel during limited hours to be announced. If you are unable to pick up your ticket in advance or lose your ticket, please visit the box office at the venue when you arrive for the show.
Transportation for La Calisto, presented by Memphis Opera
Wednesday, May 21 @ 7:30 p.m.
Playhouse on the Square (66 Cooper St, Memphis, TN 38104) is about a 15-minute drive (about 4 miles) from The Peabody Memphis Hotel. Transportation will be provided to performances from the conference hotel.
Transportation for New Works Showcase
Thursday, May 22 @ 7:30 p.m.
The Calvary Episcopal Church is approximately a 10-minute walk from The Peabody Memphis Hotel. Opera Conference staff and volunteers will lead groups by foot to the venue beginning at 6:45 p.m.
Transportation will be provided for those unable to walk.
Is there a dress code for the conference?
There is no dress code for the conference, though attendees often opt for business casual or similar. We encourage conference attendees to wear whatever makes them comfortable. We recommend having an extra layer, as hotel temperatures can be unpredictable.
Will there be photography or videography at the conference?
Yes. Photography and audio and video recording will occur throughout the conference. By entering the event premises, you consent to photography, audio recording, video recording, and its/their release, publication, exhibition, or reproduction to be used for promotional purposes, advertising, inclusion on websites, social media, or any other purpose by OPERA America.
Is my registration transferable?
Registration may be transferred to another qualified attendee at no charge. After logging into the registration portal with your confirmation number and email address, edit the full contact information for the alternate attendee. This will ensure that the new attendee receives all communications regarding attendance and will be able to check in at the conference.
I can no longer attend the conference. Can I receive a refund for my registration?
Registrations for Opera Conference are refundable at 80% through March 31, 2025; and at 65% through May 5, 2025, with the following exceptions. No refunds on registration will be issued after May 5, 2025.
Non-Member Independent Artists registrations follow the following refund schedule and retain their Individual Digital Membership to OPERA America after cancellation: registrations are refundable for $125 through March 31, 2025; and $90 through May 5, 2025.
Refunds are not available for the Special Event Pass.
Fees for performances are refundable at 100% through May 5, 2024. No refunds on session and performance fees will be issued after that date.
Health & Safety
Your health and safety are a top priority for OPERA America.
Attendees should engage in social events to the extent of their own comfort in doing so.
Attendees should recognize that they are traveling/participating at their own risk.
We will continue to follow the recommendations of the Centers for Disease Control (CDC) and the recommendations of our host state, city, and venues regarding COVID-19 safety measures at the time of convening. These policies are subject to change.
- Conference activities taking place in The Peabody Memphis Hotel are mask-friendly. If you would like to wear a mask, please feel free to do so. We ask that all guests be respectful of one another's choices.
- Proof of vaccination is not required for admittance to Opera Conference.
For any safety-related questions or concerns, or should you need immediate assistance during the conference, please contact 646.580.2492. For emergency situations, please call local authorities.
Who can I contact regarding accessibility for Opera Conference?
The Peabody Memphis Hotel is ADA-accessible. If you have questions about accessibility, please email Conference@operaamerica.org.
Exhibitor & Sponsor Questions
Sponsors and exhibitors should contact Jenny Fornoff at JFornoff@operaamerica.org or 862.786.8172 with questions or concerns.
What time is the Exhibit Hall load-in?
Tuesday, May 20 from 9:00 a.m. – 1:30 p.m.
What time do I need to be loaded out from the Exhibit Hall?
Friday, May 23 from 9:00 a.m. – 12:30 p.m.
Daily Schedules
Monday, May 19
SCHEDULE
Tuesday, May 20
SCHEDULE
Wednesday, May 21
SCHEDULE
Thursday, May 22
SCHEDULE
Friday, May 23
SCHEDULE
Can’t find the answer you need? Visit the Welcome Center on the Mezzanine Level of The Peabody Memphis Hotel to speak with a member of the conference team or call 646.580.2492.