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Director of Finance and Operations

Director of Finance and Operations

Position Overview

OPERA America, the national nonprofit service organization for opera, headquartered at the National Opera Center in midtown New York City, seeks a Director of Finance and Operations to support our mission-driven initiatives. The Director of Finance and Operations is OPERA America’s senior financial officer reporting directly to the President/CEO. OPERA America is committed to a staff environment that is diverse, inclusive, and equitable.

Position Summary

S/he is responsible for the development and oversight of annual and future budgets and OPERA America’s investment portfolio; coordination of information systems; supervision of research and related data collection and reporting; and management of HR procedures and benefits.

The Director of Finance and Operations oversees the work of OPERA America’s Controller, Research Manager and office support and technology teams.  S/he works collaboratively with the Director of Programs and Service and is the primary liaison between the Chief Information Officer and staff.

Financial Management

  • Works collaboratively with the President/CEO and all Directors to create annual budgets and monitor contributed and earned income, pledges and expenses in order to achieve balanced budgets and cash flow management.
  • Generates all financial reports for the President/CEO, Board of Directors, Finance Committee, Audit Committee, National Opera Center Board of Overseers and for grant proposals and reports.
  • Serves as the primary liaison to OPERA America’s Investment Managers, prepares quarterly performance reports and coordinates quarterly meetings of the Investment Advisory Committee.
  • Manages and coordinates the member Finance Network and Finance Forum.
  • Works with the President/CEO’s Executive Assistant to manage administrative support of board meetings.

Information Technology and Operations

  • Serves as the primary liaison between the Chief Information Officer and staff to design and refine internal operating systems.
  • Oversees the Facilities and Technology Manager to ensure that all hardware is operating effectively and that upgrades are made, as appropriate.
  • Coordinates work of outside service provider(s).


  • Provides direct supervision of the Research Manager.
  • Oversees maintenance and development of OPERA America’s informational resources.
  • Monitors member completion/updating of required and optional surveys and databases.
  • Reviews benchmark analyses and standard/customized research reports to members, funders and the media.
  • Prepares annual Professional Opera Survey and Annual Field Report.
  • Maintains relationships with outside service providers to extend OPERA America’s research capacity.


  • Ensures that OPERA America administrative operations and meetings maintain high standards for effectiveness.
  • Negotiates and reviews contracts with vendors for hotels, transportation, catering and technology services, as required.

Human Resources

  • Ensures that all human resource policies are maintained and adhered to by all those working for the organization.
  • Performs all Human Resource-related duties, including maintaining and distributing employee handbooks, and administering the company’s benefits program including health care, 403B retirement plan, life insurance, vacation and sick leave.
  • Works with vendors and consultants to improve staff management and employee effectiveness.
  • Oversees the organization’s annual performance review process and serves as a chief point of communication for employee performance.
  • Conducts new employee orientation and exit interviews for all staff.
  • Maintains emergency handbook and procedures.


  • Degree in business and/or arts administration; MBA a plus.
  • 5+ years of experience in non-profit financial and administrative management, preferably in the performing arts.
  • Direct experience managing a staff of five or more.
  • Strong communication, interpersonal and organizational skills.
  • Excellent writing ability.
  • Experience in human resource management.
  • Experience managing project/event budgets and schedules.
  • Experience analyzing financial and organizational data.
  • Appreciation for opera.


  • A mission-driven individual with a commitment to the arts and national service.
  • A commitment to excellent, responsive and timely member service.
  • Collaborative and strategic; comfortable receiving input from many sources with the ability to weave disparate ideas into a cohesive, clear plan.
  • A good negotiator.
  • A good team builder, able to advance projects across multiple departments with sensitivity to different work styles.
  • Ability to manage multiple projects concurrently and with frequent interruptions.

Organizational Summary

OPERA America (operaamerica.org), the national nonprofit service organization for opera, leads and serves the entire opera community, supporting the creation, presentation and enjoyment of opera. Founded in 1970, OPERA America is headquartered in New York City at the National Opera Center. OPERA America has a long tradition of supporting opera companies and artists to advance the field. Over the past 25 years, the organization has awarded nearly $15 million in grants to develop new operas and music-theater works, foster innovative opera productions, engage audiences for opera, and increase diversity across the field. In addition, OPERA America provides travel grants that allow members to participate in Network Forums and attend performances of new North American works.


Applications are only accepted online at http://bit.ly/DirectorFinanceOperations.

Your application materials must clearly demonstrate how your experience, knowledge and skills qualify you for the position as outlined above. 

Position Details: Full-Time/Exempt. Salary starting at $90,000. OPERA America provides health benefits, a pension package, paid vacation and life insurance to all full-time employees. OPERA America does not discriminate on the basis of race, age, ethnicity, national origin, religion, sex, sexual orientation, or gender expression.

Questions about Membership or this application? Please contact Vincent Covatto, organizational membership manager, at VCovatto@operaamerica.org or by calling 646.699.5237.
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All OPERA America facilities are handicapped accessible. The National Opera Center features ground-level entry with elevators to the venue. All spaces are wheelchair accessible, and modular seating can be arranged to accommodate wheelchair users for all programs and performances. Handicapped accessible restrooms are available on all floors.
330 Seventh Avenue, New York, NY 10001
Tel: 212.796.8620 • Fax: 212.796.8621

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