Web Site:www.operasaratoga.org
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Operations Manager
SUBMITTED DATE: 12/11/2018

The Operations Manager, reporting directly to the Artistic and General Director, is responsible for the day-to-day administrative operations of the organization, including contract administration, vendor relationships, guest artist housing and travel arrangements. In addition, the Operations Manager liaises regularly with the company bookkeeper to ensure accurate record keeping, and provides administrative support for marketing, development and educational initiatives.

The successful candidate will have a meticulous approach to their work. He/she will be trustworthy and honest, with excellent communication skills. This person must also have strong organizational skills and their work must demonstrate exceptional attention to detail. The work environment at Opera Saratoga is cultivated by the leadership of individuals passionate about our mission. The Operations Manager plays a key role in the organization, which requires that the individual have a mature, professional approach. The ability to manage multiple priorities with tight timelines and limited resources is essential. Duties and responsibilities of the position include the following:


  • Coordinate Opera Saratoga’s day-to-day operations
  • Interface with Bookkeeper, maintaining accurate records of financial transactions related to program activity and general operations; support annual audit procedures with accountant
  • Ensure ongoing insurance compliance including Workers’ Compensation, Disability, Liability and D&O
  • Administer Health Insurance and Benefit Plans
  • Attend and participate in meetings of Opera Saratoga’s Board of Directors
  • Collaborate with the Artistic and General Director and the Board of Directors on long-term strategic planning, and outreach to potential strategic and community partners to advance Opera Saratoga’s goals


  • Execute contracts for all seasonal artist/production staff & individual orchestra staff according to union regulations
  • Maintain all signed contracts and personnel information on all artists, orchestra & staff 
  • Maintain all records the American Federation of Musicians Pension Fund and Local 506 union dues and agency fees 
  • Locate, negotiate and contract housing for all seasonal artists, and production staff; Serve as primary contact for Board Housing Committee to screen and secure host housing 
  • Coordinate transportation to/from Saratoga Springs for all seasonal staff and contractors (artistic and production); Coordinate transportation with volunteers for summer artists’ arrival & departures; Arrange all necessary rental and/or loaner vehicles for seasonal staff and contractors (artistic and production)
  • In coordination with Department Heads, prepare and issue checks for seasonal staff and contractors
  • Assist in the preparation of “welcome packets” for all seasonal staff and contractors (artistic and production), and delivery to housing
  • Serve as primary liaison for Production Manager to assist in the coordination of production needs and document production expenses
  • Manage seasonal theater/opera house/park issues in partnership with General Director. 
  • Serve as primary liaison with front of house staff at performance venue(s) 
  • Welcome patrons at performances and events
  • Assist with Box Office, Patron Lounge and Post-Performance receptions during the summer as needed
  • Reconcile Ticket Sales with Saratoga Performing Arts Center Box Office


  • Execute artist contracts for all community engagement and education programs
  • Arrange all transportation needs for artists, including travel to/from Saratoga Springs, rental/loaner cars, and vans for community engagement and education programs
  • Locate, negotiate and contract housing for artists
  • Support board and staff in planning and execution of fund raising events, including annual gala


  • Bachelor's degree or equivalent
  • Understanding of bookkeeping and contracts administration experience; proficiency in QuickBooks highly preferred
  • Excellent computer software skills, including Microsoft Word, Excel, and PowerPoint
  • Excellent organizational and time management skills. Ability to assume professional responsibilities as directed and work independently with minimal supervision
  • Effective and courteous interpersonal, oral, and written communication skills; oral and written English fluency, including accuracy in spelling, grammar, and punctuation
  • Demonstrated ability to manage multiple projects in various stages of progress, each with a unique timeline, maintaining attention to detail



Starting Salary in the High $40s, plus benefits including paid holiday, vacation, and sick days; medical, and dental insurance plans; and a retirement plan. Position available immediately. 



Send letter and resume specifying verifiable professional accomplishments and references to: Lawrence Edelson, Artistic and General Director at myvoice@operasaratoga.org

No calls please. Opera Saratoga is an EOE.



Opera Saratoga, formerly known as Lake George Opera, began with a production of Die Fledermaus at the Diamond Point Theatre on July 5, 1962, playing to an audience of 230. The Company now calls Saratoga Springs home and performs for more than 25,000 people annually.

Opera Saratoga serves the communities of Saratoga Springs, the Lower Adirondack and New York State Capital areas by providing access to world-class opera through the production of an annual Summer Festival, as well as year-round activities including extensive educational programs, mentorship of emerging operatic artists, and opportunities for the public to experience opera in both our home theater and non-traditional venues that leverage and embrace the unique cultural, historic, and natural resources of the area. The 2019 Summer Festival will be the fifth season under the leadership of Artistic and General Director Lawrence Edelson.

Questions about Membership or this application? Please contact Vincent Covatto, organizational membership manager, at VCovatto@operaamerica.org or by calling 646.699.5237.
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