Boston Symphony Orchestra

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Position Type: Full-Time

Tanglewood Learning Institute Program Manager
SUBMITTED DATE: 12/12/2018

Boston Symphony Orchestra

Tanglewood Learning Institute Program Manager: The Boston Symphony’s Tanglewood Learning Institute (TLI) provides participants with opportunities for greater understanding and exploration of classical music, and a wide range of connected intellectual pursuits. The TLI Program Manager envisions, contributes to, and produces a wide array of in person and online learning and engagement programs for adults.


  • Support design, planning, and delivery of a variety of in-person learning and engagement programs and activities, working closely with staff from across the BSO, our partners, affiliates, and guests
  • Deliver engaging public presentations on a variety of topics; lead and/or participate in panel discussions and Q&A sessions with a diverse range of artists and TLI guests
  • Assist with recruitment and engagement of artists and TLI experts, negotiate contracts as requested
  • Assist artists and TLI experts with assembly of materials or content to ensure meaningful experiences for participants, artists, scholars, and guests
  • Coordinate technical requirements and requests from TLI artists, scholars, presenters and other subject matter experts
  • Assist with travel, accommodation, and hospitality for invited guests
  • Support the development and deployment of TLI Online programs
  • Collaborate with marketing and customer service personnel to ensure effective communication of TLI information and programming; assist with customer inquiries related to programming, content, and TLI-related matters
  • Provide administrative support for operational planning, scheduling, interdepartmental collaboration, and program evaluation
  • Act as manager on duty for TLI activities at Tanglewood, in Boston, and elsewhere, on a rotation basis
  • Perform other duties as assigned


Qualifications:  Degree/diploma in music, education, or arts administration or equivalent experience. Deep understanding and love of music, broad cultural knowledge and awareness, and the ability to facilitate connections among artists, scholars, presenters, and participants. Minimum of five years’ experience in program development, arts administration, adult learning, or other related disciplines. Comfort with public speaking for diverse audiences. Highly developed interpersonal and communication skills, including diplomacy, discretion, and tact. Demonstrated project management and event management skills. Familiar with integration of multimedia and other relevant technology in public programs; computer experience and the ability to learn new software required. Able to work both independently and in a collaborative environment. Able to work effectively under pressure and on various projects simultaneously. Available to work flexible hours and to relocate to Tanglewood during the summer months. Degree/diploma in music, education, or arts administration or equivalent experience.

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Questions about Membership or this application? Please contact Vincent Covatto, organizational membership manager, at or by calling 646.699.5237.
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All OPERA America facilities are handicapped accessible. The National Opera Center features ground-level entry with elevators to the venue. All spaces are wheelchair accessible, and modular seating can be arranged to accommodate wheelchair users for all programs and performances. Handicapped accessible restrooms are available on all floors.
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