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Metropolitan Opera

Senior Benefits Specialist


DESCRIPTION

The Sr. Benefits Specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, FSA, HSA, 403(b) and pension plan. In addition, the Sr. Benefits Specialist will be responsible for training the employee facing HR team on relevant, common benefit inquiries and will be the expert on benefit-related questions. 

 

Ideally, we would like to have someone who could grow into managing plan design and identifying services and tools that will ease the administrative burden within the HR department.

 

This role will also be a key partner in developing a full wellness program to help start managing claims costs.  

 

The successful candidate will be a key leader in automating services and recommending ways to use services from the carriers and vendors to provide faster responses to employees and create a better employee experience.  

Primary Responsibilities

  • Prepares and holds presentations for employees to educate about the benefits program. 

  • Determines eligibility and distributes all benefits enrollment materials. 

  • Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information. 

  • Enrolls employees and maintains online database information for vendors/partners. 

  • Performs quality checks of benefits-related data. 

  • Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries. 

  • Maintain spending accounts internal and vendor database for commuter, health, and dependent care programs. 

  • Maintain employee and employee funding for Health Savings Accounts.  

  • Responds to staff 403(b) inquiries related to enrollments, plan changes, contribution amounts, and annual catch-up contribution enrollment. 

  • Responds to requests for pension estimates, processes pension applications, and maintains accuracy of retiree profiles. 

  • Provides necessary reports and support for allocation/billing charges and invoice payments. 

  • Provides routine and ad hoc reporting to Finance team.  

  • Assists in the exit process of employees by conducting exit interviews, calculating final benefits, and processing all COBRA communications and enrollments.  

  • Ensure distribution of required employee notices. 

  • Stay up to date with the laws and regulations on employee benefits. 

  • Assists with the open enrollment process. 

  • Other related duties as assigned. 

Skills and Qualifications

  • Knowledge of employee benefits and applicable laws.

  • Excellent written and verbal communication skills.

  • Can maintain confidentiality and exercises good judgement.

  • Excellent organizational and time management skills.

  • Proficient with Microsoft Office Suite.

  • Database management and excel skills

  • Creating reports and analyzing trend data. 

  • Strong analytical, research, and problem-solving skills

  • Ability to work independently and collaboratively. 

  • Have an excellent eye for detail

Education and Experience

  • Associate degree or higher in HR or related field, but experience and/or other training/certification may be substituted for the education.

  • 2-3 years’ experience in HR and/or benefits administration.

  • Experience with HRIS system, Lawson preferred.

  • Experience working with unionized workforce preferred.

Physical Demands

  • Prolonged periods sitting at a desk and working on a computer.

$65,000 - $85,000 a year


BENEFITS

Pay Range: $65,000 - $85,000 Annual

Full Medical, Dental and Vision Benefits.


HOW TO APPLY

Please apply at the link provided.

Application Email/Link: jobs.lever.co/metopera/d0c74b46-0134-443f-90b6-d3ca55a46380

Metropolitan Opera