Senior Individual Giving Officer
DESCRIPTION
PURPOSE:
To develop Individual Giving strategies and provide professional management of individual donors, primarily focusing on patrons who give or have the potential to give between $5,000 and $100,000, focusing on donors giving $15,000 and above.
ESSENTIAL JOB FUNCTIONS:
Manages a portfolio of individual donors giving primarily between $5,000 - $100,000 annually with the purpose of upgrading donors to higher levels, including creating strategies for identification, qualification, cultivation, solicitation, and stewardship of annual and legacy gifts.
Manages development efforts for special projects and/or other Opra functions, for example but not limited to: Adler Fellowship Program, Diversity, Equity and Community Department, and Orpheus.
Works with all areas of Development to support a major-gifts campaign, which includes multi-year strategies for annual gifts, signature projects and endowment needs.
Provides a high level of donor cultivation, solicitation and stewardship.
Partners with staff, volunteer leadership and appropriate resources as needed to meet department objectives.
Maintains accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors.
Actively participates in the moves management practice.
Meets ambitious portfolio revenue goals.
SECONDARY FUNCTIONS:
Collaborates with research and direct marketing initiatives to identify new prospects for Medallion Society, designated giving and planned giving.
Provides donor services to patrons, resolving complaints and problems via phone/correspondence.
Hosts donors at various events and functions.
Partners with Leadership Giving and Special Events staff to facilitate events and cultivation opportunities.
Provides stewardship and benefits; ensures donors are recognized and acknowledged properly.
Performs other job-related duties as assigned.
EDUCATION:
Bachelor’s degree from an accredited college or university (preferred) or equivalent work experience.
EXPERIENCE:
Minimum five (5) years experience in nonprofit development, sales or customer service. Two (2) years experience as a Major Gifts Officer preferred.
PREREQUISITE SKILLS & REQUIREMENTS:
Knowledge of principles and practices of fundraising and ticketing and patron services.
Knowledge of performing arts and/or the operatic art form.
Proven success in managing portfolios of 120+ patrons and demonstrated achievement in providing superior service and producing excellent financial results from patrons.
Proficient with Microsoft Office products and database navigation.
Tessitura revenue management system experience highly preferred.
Proven track record of identifying, cultivating and soliciting gifts from donors.
Exemplary diplomacy, problem-solving and teamwork skills.
Must be able to set priorities; coordinate multiple projects simultaneously, meet firm deadlines.
Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly.
Establish working relationships and interact effectively with a wide range of people internally and externally.
Ability to work effectively with volunteer leadership and senior staff, involving them, as appropriate, in the cultivation and solicitation process for individual donors.
Ability to take initiative and work independently.
Must maintain a high level of confidentiality.
Capacity to attend evening and weekend Opera events in the Bay area.
Must perform the functions of the position in a safe manner.
BENEFITS
Pay Range: $108,000 - $118,000 Annual
This position is eligible for benefits including medical, dental, vision, retirement accounts, etc.
HOW TO APPLY
Please apply through the San Francisco Opera employment website: https://www.sfopera.com/about/employment/
Follow this link for the specific posting: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=181669&clientkey=205B4020D376C6954BB74A7E7242F35F
Application Email/Link: www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=181669&clientkey=205B4020D376C6954BB74A7E7242F35F